rbjaee Complete Terms and Conditions

rbjaee is an online gaming and betting platform for users in Bangladesh, offering live casino, slots, sports betting and various other entertainment services. These terms form a legally binding agreement between the user and rbjaee.

1.1 Scope of Terms

These terms apply to the rbjaee website, mobile version and all services provided through rbjaee. Specific games or promotions may have separate special terms that apply alongside these general terms. In case of conflict, the special terms will take precedence.

1.2 Language

The original version of these terms is prepared in Bengali. Any translation into another language is provided for convenience only. The Bengali version will be considered final for purposes of interpretation.

To enjoy the full services of rbjaee you will need to create a personal account. During the registration process you must provide accurate, complete and up-to-date information.

2.1 Registration Requirements

• Each person may create only one account.
• All information provided at the time of registration must be true and accurate.
• Account login details (username and password) must be kept completely confidential.
• Transferring or sharing an account with a third party is strictly prohibited.
• Multiple accounts cannot be created from the same household or the same device.

2.2 Identity Verification

rbjaee reserves the right to verify a user's identity at any time. A national identity card, passport or other government-issued document may be requested for verification. Withdrawal facilities may be limited until verification is complete.

rbjaee strictly does not provide services to anyone under the age of 21. Protecting minors is one of our highest priorities.

• Every user must confirm their age at the time of registration.
• No one under the age of 21 has the option to open an account.
• In suspicious cases rbjaee may immediately request documents for age verification.
• If a minor's account is discovered it will be closed and all deposited funds will be returned.

rbjaee provides easy and secure transactions through Bangladesh's popular mobile banking methods.

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (same for all methods).
• Accepted methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are generally credited to the account instantly.
• Using the correct reference number at the time of deposit is mandatory.
• Only payment methods registered in your own name may be used.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: 10–45 minutes.
• The same method used for the deposit must be used for the withdrawal.
• The required wagering conditions must be met before withdrawing bonus funds.
• Withdrawal may be delayed if identity verification is not complete.

rbjaee offers various bonuses and promotional offers for new and existing members. Each offer has specific terms and conditions that need to be read carefully.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳22,000 or more → maximum ৳10,000 bonus → total balance ৳32,000.

5.2 Wagering Requirements

• Wagering requirement for the welcome bonus: 20 times (20x).
• Bonus funds must be wagered within the specified period.
• Some games may be excluded or partially counted toward wagering calculations.
• Bonus funds cannot be withdrawn before the wagering requirements are met.

5.3 General Bonus Rules

• The same bonus cannot be claimed more than once.
• rbjaee reserves the right to investigate an account if bonus abuse is suspected.
• Claiming multiple bonuses from the same household or IP address is prohibited.
• rbjaee reserves the right to change or withdraw bonus offers at any time without notice.

All games offered on rbjaee are conducted in a fair and transparent manner. We maintain technical and procedural safeguards to ensure fair play.

6.1 Fair Play

• The results of all games are governed by a Random Number Generator (RNG).
• Any attempt to alter, manipulate or influence game results is prohibited.
• Exploiting software bugs or errors is strictly prohibited.

6.2 Betting Limits

Each game has defined minimum and maximum betting limits that are clearly displayed in the game lobby. Specific betting limits must be observed when playing under a promotion.

6.3 Technical Issues

If an internet connection is lost or a technical issue arises mid-game session, rbjaee will settle transactions according to server logs. Abnormal winnings resulting from a technical error will be considered void.

The following activities are strictly prohibited to ensure the smooth operation of the rbjaee platform:

• Using the platform for money laundering or illegal transfer of funds.
• Playing games using bots, automated software or artificial intelligence.
• Creating multiple accounts or managing another person's account.
• Applying coordinated betting strategies with the intent to abuse the bonus system.
• Attempting to breach the platform's security measures.
• Harassing, intimidating or deceiving other users.
• Creating or managing an account using a false identity.
• Any attempt to influence game results.

rbjaee reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• In the event of any violation of these terms and conditions.
• If fraudulent or suspicious activity is detected.
• If age or identity verification fails.
• In accordance with instructions from legal or regulatory authorities.
• For accounts that have been inactive for a long period (with prior notice).

8.1 Voluntary Account Closure

A user may also request to close their account. In that case the available balance (excluding bonuses) will be returned following the specified process.

rbjaee is an entertainment platform. rbjaee's liability is limited in the following areas:

• Losses caused by internet disconnection or technical issues.
• Losses caused by delays or failures of third-party payment systems.
• Losses caused by the user's own negligence or exposure of login details.
• Service disruption due to unexpected server downtime or maintenance work.

In any case rbjaee's maximum liability will be limited to the amount of the actual balance in the user's account.

Protecting your personal information is very important to rbjaee. We keep your information secure using SSL encryption and advanced security technology.

• Your personal information will never be sold to third parties.
• Collected information may be used for service improvement and communication.
• Information may be provided to authorities to meet legal obligations.
• Read our Privacy Policy page to learn more.

rbjaee is a strong supporter of responsible gaming. We believe that gaming is a form of entertainment — not a solution to financial problems.

11.1 Self-Control Features

• Option to set deposit limits.
• Option to take a temporary break (cooling-off period).
• Option to voluntarily exclude yourself from the platform (self-exclusion).

11.2 Support

If you need help with a gaming problem, contact our 24/7 live chat support. Read our Responsible Gaming page to learn more.

rbjaee reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or through the website.

• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• Visit this page regularly to stay informed about the latest terms and conditions.
• If you disagree with any changes, you may request to close your account.

If you have any questions, complaints, or disputes regarding these terms and conditions, please contact our support team first.

• Live Chat: 24/7 live chat support.
• Email: [email protected]

We try to resolve all complaints as quickly as possible. When submitting a complaint, please include your account details and any relevant information.